1. Who We Are

Veros Solutions B.V. (“Veros”, “we”, “us”) is a Netherlands-based company providing global trade management software.

When you visit our website or interact with us for commercial purposes, we act as a data controller under the EU General Data Protection Regulation (GDPR).

If you have any questions, you can contact us at privacy@veros.ai.

2. What Personal Data We Collect

We may collect personal data when you:

• Visit our website
• Fill in a contact or demo request form
• Subscribe to our newsletter
• Communicate with us by email or at events
• Enter into a commercial relationship with us

Depending on the interaction, this may include:

• Name
• Business email address
• Phone number
• Company name
• Job title
• Communication content
• Website usage data (see Cookies section below)

We do not intentionally collect special categories of personal data through our website.

3. How We Use Your Personal Data

We process personal data for the following purposes:

• Responding to inquiries and demo requests
• Managing commercial relationships
• Providing product information
• Sending newsletters where you have provided consent
• Improving our website and communication

We do not sell personal data.

We do not use personal data for automated decision-making or profiling.

4. Legal Basis for Processing

We process personal data based on:

• Performance of a contract or pre-contractual steps
• Legitimate interest in conducting and improving our business
• Consent, where required (for example, for newsletters or certain cookies)
• Compliance with legal obligations

5. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyze website traffic
• Support marketing activities such as form submissions and newsletters

Where required by law, cookie consent is obtained and managed through appropriate consent mechanisms.

You can manage your cookie preferences at any time through the cookie settings tool available on our website.

6. Processors

We use trusted service providers to support:

• Website hosting
• Customer relationship management (CRM)
• Email and newsletter distribution
• Meeting scheduling
• Analytics services

Where these providers process personal data on our behalf, we engage them under written agreements that include data protection obligations consistent with GDPR.

If personal data is transferred outside the European Union, we implement appropriate safeguards, including Standard Contractual Clauses where required.

7. Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected.

• Active commercial contacts are retained while the business relationship is ongoing.
• Inactive commercial contacts are periodically reviewed and deleted.
• Newsletter subscribers may withdraw consent at any time and will be removed from mailing lists.

Certain data may be retained longer where required by law.

8. Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

9. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, please contact privacy@veros.ai or use this form.

10. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

These measures include access controls, secure cloud infrastructure, encryption where appropriate, and contractual safeguards with service providers.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The most recent version will always be published on this page.